Delivery

temporary changes to deliveries during coronavirus lockdown

Due to restrictions in travel, working hours and courier availability we’ve have to make changes to all our shipping methods. These changes apply to all current and future orders effective immediately. 

Collection orders are suspended. If you have made an order for collection check your inbox or contact us at [email protected] 

Do not head to the store to collect – we are closed.

Our slot for our couriers has changed, as such we can only dispatch orders the same day if they are received before 9.00am. Any orders received after then will be dispatched the next day. 

UK wide economy and express services running normally, however expect delays during lockdown. 

If you have placed an order and think your delivery is overdue, please wait a few days then contact us via email at [email protected]

We’ve expanded from a 7-mile radius to 15-miles to try and help locals get through these troubling times a bit better. All deliveries are contactless, we’ll call you when onroute and leave your order on the doorstep.  

Different charges apply to the new zone, if you could get the rapid delivery before this change then there should be no change to the cost to you – the red zone which is £2.50. Further out the yellow zones and green zones are charged at £4.00 and £5.00 respectively. There is limited slots that fluctuate on the availability of delivery drivers.

Enter your postcode at the checkout and check your options, if you think its incorrect, send us a message to [email protected]

ZONE MAP

 

 

The following is information on our normal shipping methods, terms apply where applicable.

Worldwide shipping

We provide various shipping methods for most of the world from economy to express using Royal Mail, Parcelforce Worldwide, other 3rd party couriers and our own local drivers. For postal orders we aim to dispatch your order the same day if it is received before 12 noon with the shipping method you select, although this can not always be guaranteed in peak times.

Any products that are sensitive to heat and are ordered during the summer months are done so at your own risk. We cannot accept any liability for damage caused in transit, including due to warm weather. By placing your order and selecting a delivery method you agree to the terms of our delivery and understand that you will be liable for any local import taxes should you be outside the UK. If you are unsure of your shipment option them get in touch with the team.

Postage Pricing

Mental Munchies now provides economy and express postage options as well as free delivery on all orders under 2KG and over £15. We’ll even cover the first 2KG on all order over this weight! Simply add to cart, input your postal / zip code and available services will show. 

Using Royal Mail 2nd class or its equivalent service you can benefit from reduced postal costs.  This service is non-tracked and uninsured. We dispatch this service Monday-Saturday and is estimated to be delivered to you within 2-4 days and is delivered by the courier between 8am-8pm Monday-Saturday. Prices are based on the weight of the items you order as follows;

  • Up to 2 kg and order total over £15 = Free
  • Up to 2 kg and order total under £15 = £2.95
  • 2Kg to 4kg = £2.95
  • Over 4kg = £4.95 + £1 per 1 kg over 10 kg

We’ll use Royal Mail ‘1st class signed for’ or its equivalent service where you can benefit from tracked delivery, usually in 1-2 days from ordering. We dispatch this service between Monday and Saturday with delivery estimated in 1-2 days from ordering by the courier, usually between Mon and Sat, 8am till 10pm. This is a tracked service and a signature will be required upon delivery  Prices are based on the weight of your order; 

  • Up to 1 kg = £5.95
  • 1 kg to 5 kg =£6.95
  • 5 kg to 10 kg = £7.95
  • 10 kg to 20 kg = £12.95
  • 20 kg to 30 kg = £25.95

rapid same day delivery

Back by popular demand – SAME DAY rapid delivery from our Glasgow West-end store by the Mental Munchies team for only £2.50. This method is only available for delivery addresses within 5 miles from our store. Enter your postcode at the checkout and select RAPID SAME DAY DELIVERY option, if the shipping option does not show then the service is unavailable. Contact us if you are unsure. Note that last orders for rapid home delivery is 1 hour before store closing, should you place your order after this time it will be delivered the next available day. Visit our same day delivery page for more information.